A beautiful, family-run property offering high standards of hospitality and service. The hotel relied heavily on OTAs, achieving a high ADR but low RevPAR and limited visibility.
Through excellent collaboration with the owners, we managed to develop the property’s services and procedures, refine its digital identity and tone of communication, and achieve the desired results in sales performance, commission reduction, and review improvement.
Client
Kedros Suites Milos
Location
Adamas, Milos
Category
Resort
Size
27 luxury suites
Collaboration Period
2017–2025
Website
artemismilos.gr
A beautiful, family-run property offering high standards of hospitality and service. The hotel relied heavily on OTAs, achieving a high ADR but low RevPAR and limited visibility.
Through excellent collaboration with the owners, we managed to develop the property’s services and procedures, refine its digital identity and tone of communication, and achieve the desired results in sales performance, commission reduction, and review improvement.
Client
Artemis Seaside Resort
Location
Adamas, Milos
Category
Resort
Size
27 luxury suites
Collaboration Period
2017–2025
Website
artemismilos.gr
Pain Points
ADR & RevPAR
The property maintained strong pricing but lacked consistency across seasons, limiting overall rate growth potential.
Pricing Strategy
Achieved through dynamic, flexible pricing strategies tailored to market demand and seasonality.
Visualization & Branding
Achieved through dynamic, flexible pricing strategies tailored to market demand and seasonality.
OTA Commissions
Achieved through dynamic, flexible pricing strategies tailored to market demand and seasonality.
Operational Proceduresn
Achieved through dynamic, flexible pricing strategies tailored to market demand and seasonality.
Online Reputation Management
Achieved through dynamic, flexible pricing strategies tailored to market demand and seasonality.
Our Approach (How We Solved It)
The first step was to develop and implement a strategic, dynamic pricing policy, along with internal procedures to improve guest experience and ensure a smoother reintegration into the Milos hospitality market.
Next came the enhancement of the property’s offering through new amenities and a professional photoshoot, which significantly elevated the property’s image and positioning—while also making daily operations easier and more profitable for the owners
The Hotel Operation team became an extension of our own - always proactive, responsive, and deeply committed to our success.
Manager
Milos Sea Resort
The Hotel Operation team became an extension of our own - always proactive, responsive, and deeply committed to our success.
Manager
Milos Sea Resort
The Hotel Operation team became an extension of our own - always proactive, responsive, and deeply committed to our success.
Manager
Milos Sea Resort
Key Takeaway
Through a data-driven strategy and a focus on guest experience, we increased total sales and revenue, developed structured policies and processes, reduced commissions, and improved overall guest satisfaction and reviews.
