Privacy & Data Protection Policy
At Hotel Operation, the protection of your personal data is a priority and an integral part of our Quality Policy. Our company operates in accordance with the international standard ISO 9001:2015, ensuring responsibility, security, and transparency at every stage of our communication.
1. Data Collection
We collect exclusively the information that you provide voluntarily through our interest form, for the purpose of providing specialized information and educational material. This data includes:
- Full Name
- Email Address
- Property / Hotel Name
2. Quality Management System (ISO 9001:2015)
Within the framework of our ISO 9001:2015 certification, Hotel Operation applies strict procedures and controls for:
- The secure maintenance and storage of contact details.
- The prevention of any unauthorized access to your data.
- The continuous improvement of our systems with a focus on privacy protection and user satisfaction.
3. Use & Protection of Data
Your data is used to send the material you requested, as well as for the periodic delivery of similar informative messages (newsletters/email series) related to the strategy, organization, and performance improvement of your hotel. This communication aims to provide continuous educational value and updates regarding our services. We commit that we do not share, sell, or disclose your data to third parties.
4. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the right at any time to:
- Request access to the data we hold about you.
- Request the correction or permanent deletion of your data.
- Unsubscribe from our update list via the relevant link found in every email or upon contact.
5. Contact Information
For any questions or to exercise your rights regarding your personal data, you may contact us:
Data Controller: K. PAPADIAS & SIA O.E.. Address: 23 Agiou Spyridonos, Piraeus, PC 18535, Greece Email:info@hoteloperation.gr Phone: +30 2104115005